Support Engineers

Posted 4 months ago

The Support engineer will be based in Islamabad, Pakistan and will be responsible for installation and support functions of the ICT solutions. Most of his/her projects will have a high level of technical- and integration complexity within the area of ICT Solutions. These solutions consist of a combination of applications, products and services. Applications are mainly networking, Servers, security and unified communications.

The successful candidate will be responsible for:

  • Build and maintain excellent customer relationships
  • Keep management informed by submitting activity and results reports.
  • Resolve customer complaints by investigating problems; preparing reports; making recommendations to management.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contribute to team effort by accomplishing related results as needed.
  • Execute, communicate, maintain and safeguard the overall technical architecture of the proposed solutions, as required for the project.
  • Ensure the timely delivery and the quality of the products and solutions sold to the customer.
  • Support Sales & Pre sales staff

Note: Candidate must have his/her own conveyance.

Technical Knowledge

  • Good understanding and handson experience of Data & Security systems and solutions
  • Strong background in IP related technologies;
  • Network- and technical design and/or design: routing, switching, security, OS Windows/Linux;

Salary & Benefits:

  • Cell phone allowance
  • Petrol allowance

Job Details

Total Positions:
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Bachelors & Above with an IT background
Minimum Experience:
3 – 4 Years

Job Features

Job CategoryTechnical

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