Resolve your IT Support Tickets with our 24/7/365 CSAT
Our team is committed to provide best seamless Customer Support Solutions for your Tech Support needs.
Our 24/7 helpdesk Support team offers remote and telephone technical assistance for ANY IT issue arising in your business, from administrative tasks such as applications support, password recovery, software installations to business critical emergencies including cyber attacks, service failures or network & WIFI support.
We are partner with latest remote connectivity software such as TeamViewer that securely connects your devices such as Laptops, PCs, Server & mobile devices and provide instant remote support, no matter where your staff is located or working from!
our expertise
True Tech Solutions offer skilled & tech-oriented agents, smart management, and a solid background to help quickly cover any requests from our clients.
Our technical support services are demanded by various companies aiming to experience excellent customer services. True Tech Solutions is a proven technical support provider because of its innovative and client-oriented approach, enabling your business to remain flexible and highly scalable.
Let us take care of your technical support and get ready to:
Address technical issues with Record-low Handling Time
24/7 & All-Channels Outsourced Technical Support
Hiring, Training, Quality Assurance, Motivation on our side
Done-for-you Workflow & Knowledge Base (FREE)
How we work..
It’s a time-consuming and costly task to organize a full-fledged in-house technical support team. Outsourcing service seems a solution for business leaders striving to focus on new opportunities and high-priority tasks.
True Tech Solutions makes tech customer support easier by proven approach and years of practice. We gather all the required information about customers and their tech requests and allocate best technical resources to the customer.
We are experienced & Certified with various technologies..
why work with us!
We pride ourselves on resolving most requests at the first contact. Our online technical support company offers industry-leading services because of talented and friendly agents and top-notch equipment. Through our multichannel center, we provide inbound and outbound helpdesk as well as tech support via calls, emails, live chats, etc. Regular analysis of delivered client assistance helps us comply with high customer service standards.
24/7 Availability
L1 & L2 Multi-lingual Tech Support available round the clock
trained staff
Our resources are trained and certified on various technologies
Multi-Channel Services
Reachable via phone, email, web portal, WhatsApp, IM chat & Skype
Latest Technology
Access to Latest Tools & Best Practices to address Support Issues
Engagement Options
We offer Shared & Dedicated Resources to address your needs
Success Manager
Dedicated Success Manager to ensure you're receiving best services